Download Area

These files are compressed into either .zip or .rar formats for faster downloading. You will need an appropriate program to extract the files.

It is recommended that users read the compatibility chart below to check if the required software is compatible with your operating system.

Please note that the default password for the NetGuard software is “administrator“. There is the ability to change the password once the program is downloaded.

ATTENTION: Apple OS X Yosemite MAC v10.10 OS users

Attached is a manual fix for the USB Extension after downloading and installing  click here to download our patch

After you have installed JavaForOSX (2014-001)

Open terminal

If you are using the default terminal and download settings, copy the following into terminal one command at a time.

The following commands navigate terminal to the downloaded directory and then copy appropriate extension files required for the USB interface.

cd Downloads/Patch-86-64

sudo cp -i libMacOSXUSB.jnilib /Library/Java/Extensions/libMacOSXUSB.jnilib

sudo cp -i librxtxSerial.jnilib /Library/Java/Extensions/librxtxSerial.jnilib

sudo mv -i UPSVendor.kext /System/Library/Extensions/UPSVendor.kext